Your child thinks they may have downloaded a virus and their computer is acting up. How do you get it checked if you can’t leave your home?
You’re struggling with setting up your work email on your home computer, but don’t have your coworkers around to ask for help. What now?
Wouldn’t it be great if you could wave a wand and magically get a computer technician to appear in moments to fix your issue?
Near instant support is possible without you having to leave your home and it’s just like having a computer tech sitting at your keyboard. And you don’t need a magic wand, all you need is a connection through a remote support app.
While businesses have been taking advantage of remote tech support for quite a while, it’s a service that can also easily be used by residential customers for a majority of common computer problems. [Read more…]