About Us
About Pro Tech Guy
Framingham's trusted IT partner for over a decade. We keep local businesses secure, connected, and running smoothly — with the kind of hands-on attention that only a local team can deliver.
Our Story
Pro Tech Guy started the way a lot of great things do — with one person, a toolbox of skills, and a genuine desire to help. What began as a one-man IT shop serving small businesses around Framingham quickly grew into something bigger. Local companies needed more than break-fix support. They needed a partner who understood their goals, spoke their language, and kept their technology running without the enterprise price tag.
So that's exactly what we became. Over the years, we've grown from solo troubleshooting calls into a full managed services provider with a dedicated team of certified engineers, analysts, and support specialists. Our MetroWest roots run deep — we know the businesses here, we know the challenges they face, and we take real pride in being part of this community.
Today, we manage hundreds of endpoints for small and mid-size businesses across industries — construction, financial services, healthcare, law firms, auto repair, and more. But no matter how much we grow, one thing stays the same: every client gets the same hands-on attention that started this company in the first place.
Meet the Team
The same dedicated technicians every time — not a different stranger on every call.
Kyle
Founder & CEO
Sarah
Senior Systems Engineer
Marcus
Cybersecurity Analyst
Emily
Help Desk Lead
By The Numbers
10+
Years in Business
478+
Endpoints Managed
24/7
Support Coverage
98.5%
Client Retention
Our Values
The principles behind every decision we make and every recommendation we give.
Proactive Over Reactive
We catch problems before they disrupt your business. Monitoring, patching, and maintenance happen around the clock so you never have to think about IT.
Honest & Transparent
No hidden fees, no upselling you things you don't need. We give you straightforward advice and clear pricing every single time.
Local & Responsive
Based right here in Framingham, we're your neighbors. When you need on-site support, we're minutes away, not hours.
Security First
Every recommendation we make starts with security. From endpoint protection to employee training, we build security into every layer of your IT.
Ready to Meet Your New IT Team?
Let's talk about what's slowing you down and how we can fix it. No pressure, no jargon — just a real conversation about your business.
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