Pro Tech Guy

IT Consulting and Computer Repair - Framingham MA

We are an IT consulting and computer repair company based in Framingham, MA. We offer residential and business repairs and sales to the Boston Metrowest area.

Cloud care Premium


  • Managed Antivirus and Malware Protection

  • Hacker Check

  • Threat Detection

  • Hardware Monitoring

  • 3rd Party Software Updates

  • Managed Windows Updates

  • Unlimited Cloud Backup

  • Remote Support

  • Priority Support Tier

  • Free tune up upon purchase


Our Cloud Care Premium is like having your own computer tech. Stop worrying about your computer and let the pros handle it. With all the amazing above features included, we make sure your computer is secure, backed up, and ready to go, anytime you need it. 

All of these Amazing features for
$59.99 per month

$708 billed annually

Our Managed Antivirus and Malware Protection is some of the best on the market. Our protection runs on your computer in a very small package and will not slow down your system like some other products on the market. Our protection system is constantly updated to be on the front lines of virus and malware protection. 


+Hacker Check

Constant checks are being run in the background of the system to stop potential hackers from getting in. If they do manage to get in, we stop them in their tracks!

+Threat Detection

Our Threat Detection module will continuously monitor the system for potential threats on the system and let us know, so we can take action on verified threats. This will help prevent issues before they arise.

+Hardware Monitoring

With our Hardware Monitoring engine we will run checks on the hardware to verify it is all working correctly. For example, if your hard drive is about to call it quits, we can get the heads up so you don't lose valuable data.

+Managed Windows Updates

Windows updates are a great way to keep your system up to date and can protect again security threats, add new features to your system, or fix an annoying bug. On the other hand, these same updates can sometimes cause major issues with your system. These issues range from breaking a certain program's ability to run within Windows, to causing an error with updating driver software (rendering the hardware as not functional). With our Managed Windows Updates, we identify "bad" updates before they are installed, block them immediately, and make sure you are up to date with only the "good" stuff.

+Unlimited Cloud Backup

Unlimited cloud backup is a big deal! We have partnered with Backblaze, an industry leading cloud backup service. We want to make sure if anything happens to your computer, then everything is safe and sound. Backblaze offers truly unlimited backup, unlike many others on the market. This means unlimited data and unlimited speed, which encompasses both uploading and downloading your files.

+Remote Support

Another great feature (if you get in a pinch) is remote support. We have our remote support agents ready to remote into your computer in the event of any issue. Fortunately, most issues can be resolved over remote support, which allows you to be back up and running as quickly as possible.

+Priority Support Tier

Consider yourself a VIP. Go ahead, tell your friends and family that you have YOUR OWN tech guy. Our Priority Support Tier gets you to the front of the line Monday - Friday from 9AM to 6PM and Saturday from 10AM to 3PM (Eastern Standard Time). Outside of our normal business hours we will be in contact with you within 4 hours. That's some serious dedicated support!

+3RD Party Software Updates

Weekly updates to hundreds of programs such as:

  • 7-Zip
  • 8 Gadget Pack
  • Adblock Plus for IE
  • Adobe Air
  • Adobe Flash Player
  • Adobe Flash ActiveX
  • Adobe Acrobat Reader DC
  • Adobe Shockwave
  • Audacity
  • Evernote
  • FeedDemon
  • GIMP
  • Google Chrome
  • Google Drive
  • Google Earth
  • Hotspot Shield
  • iCloud
  • iTunes
  • Java
  • LibreOffice
  • Magic ISO
  • Malwarebytes Anti-Exploit
  • Malwarebytes Anti-Malware
  • Media Player Classic
  • Microsoft Silverlight
  • Mozilla Firefox
  • Mozilla Thunderbird
  • Opera
  • Picasa
  • Quicktime
  • Remote Desktop Connection Manager
  • Revo Uninstaller
  • Safari
  • Skype
  • Steam
  • TeamSpeak 3 Client
  • TeamViewer
  • TeraCopy
  • Unchecky
  • Viber
  • Virtual Box
  • VLC Media Player
  • Yahoo! Messenger
  • and more!


Free tune-up means that we get you back on track.  In other words, when you sign-up for our Cloud Care Premium Package,  we will do a free full tune-up ($139 value). This will get your computer back in shape, running quickly and efficiently. This includes (but is not limited to) removing any malware or virus lurking on the system, as well as implementing some performance enhancements. Once that is done, all of the other above features kick-in, so you can sit back and relax, knowing that your system in is good hands.

Cloud Care 1 Year
Add To Cart

Cloud care is for residential customers only. Resolution times on average are 48 hours from initial response from a technician. Average response time to an issue is 4 hours. These times are not guaranteed. Cloud Care can not be combined with any other discounts or coupons unless specifically mentioned.

All rights reserved. Copyright Pro Tech Guy 2010-2016.

Serving the Framingham, Natick, Sudbury, Wayland, Wellsley, Ashland and surrounding Metrowest area.